> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.spetz.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Setting how to be notified about service calls

Whenever a customer makes a request for your services, typically you will be notified of service calls by both SMS and email. If you prefer to set only one or the other or both, you can do so under _ **Menu -> Settings , "Receive Notifications".** _

![Updating how you receive service call notifications](https://storage.crisp.chat/users/helpdesk/website/4f42871c53d9cc00/call-notifications-1_i25utc.jpg)